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Shipping & Returns

Returns Policy

Our return policy varies between products on whether you can return it or not. We do stand by the policy that ALL POSSIBLE returned products will be charged with a 20% Restocking Fee. NO FULL REFUNDS. If you have any questions about returning your items please contact our reps at 732-638-5268 or email returns@onlinetsm.com

Shipping

We stand by our policy of same day shipping on all in stock items if purchased before 4:30 PM (Eastern-Time). If an item is not in stock, you will have an update as to when your item will ship within 24 hours. Below is a map locating where we do our one day shipping to. If you have any questions about shipping make sure to call our reps today at 732-638-5268.

Lost/Stolen Package

If, by any chance, your package has been lost/stolen YOU (THE BUYER) are responsible for working with the carrier and us, Tri-State Motorsports, to recover your package. You are responsible for contacting us and the shipping company within 48 hours of delivery for lost or damage claims.

We DO NOT refund or reship product for claims that are denied by the shipping company.



NOTE: Once the products have been shipped, the order CAN NOT be canceled.

Main Shipping Carrier: UPS

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